"Debbie has managed my professional activities since 2009 shortly after I retired from my NHS appointment. The work that she has been responsible for has included my Private Practice as a Gastroenterologist and my work as an expert witness for the court in connection with cases relating to personal injury and medical negligence in the area of Gastroenterology.
The clinical work entailed liaison with the General Practitioners and hospital colleagues who referred patients to me and with the patients themselves. She had to maintain close contact with the management and staff at the two private hospitals in which I consulted. The work included secretarial responsibility for ensuring that clinics were appropriately set up, the typing of clinical letters, answering queries, billing, and maintaining and organising clinical notes. Over the time that she managed my practice I am pleased to say that there have been no occasions when organisational problems have arisen. She has provided an effective, efficient and timely service. I have received no complaints whatsoever from any of those individuals she and her staff have dealt with.
The legal work has involved contact with instructing solicitors and secretarial back up including typing of reports (dictation being emailed thus reducing the need to travel) and arranging for receipt of notes and emails, billing and making contact with other experts. The secretarial backup provided has been entirely satisfactory with good record keeping and has enabled me to give an efficient service.
Debbie has provided versatile and effective support for my practice without complications or any complaints from those she has been involved with on my behalf. Her working relationship with me has been helpful, constructive and professional".
Professor Anthony Axon
"A highly reliable and professional service who were particularly supportive during a period when I suddenly found myself without secretarial input to my medicolegal practice. Debbie and her staff were always approachable and a pleasure to work with". |
"Debbie leads a dedicated and hard-working team. They have helped to establish and grow my medical practice. No problem is insurmountable and I would like to thank them for the kindness they have shown my patients over the years. Turner MPM is a class act!" |
"Debbie and her team at Turner MPM provide invaluable support for my private practice in anaesthesia. They coordinate my effective working with surgical colleagues, ensure an excellent service for patients by arranging investigations and pre-assessment appointments when needed, and manage invoicing smoothly and effectively. Their support for my medico-legal work is equally impressive. They turn dictated text into well presented reports with a rapid turn around time and are responsive and effective in dealing with solicitors and agencies".
Dr Simon Howell
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'Debbie has been my private secretary for over 10 years now and I have every confidence in her team to provide an approachable, reliable, patient centred service. Her knowledge of the private medical sector is invaluable and was able to co-ordinate my work across 2 local private facilities and the NHS with professional expertise, thus allowing me to provide a successful clinical service. This included having to manage my time as National Association President when sudden changes at short notice could sometimes cause difficulties. Nothing is too much trouble and the concerns of the patients come first, many a patient has expressed their gratitude for the kind and considerate service that she and the team offer.
Since retiring from clinical practice in late 2015, my professional activities have centred around medico-legal work and Debbie and the team’s expertise has proved invaluable in promoting this service and helping me to gain a reputation as an expert witness. Reports are professionally produced, with a quick turn-around time and Solicitors have been very complimentary about the service provided.
I have no hesitation in recommending Turner Medical Practice Management as I have been the fortunate beneficiary of their expertise and guidance in my professional practice'.
Mr Adrian Joyce
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